Healthwatch Visit to Westleigh

Westleigh House have recently received a glowing report from Healthwatch Warrington (Report Dated 24.2.2016).

In summary the report concludes that  the overriding theme from the visiting team was that this was a well-run home with a friendly atmosphere. In their summary they said "Issues raised by the CQC report from 2015 are being addressed".

 Other comments also included:-

 "It had a very homely feel to it and staff and residents gave the impression of being a large family".

"Staff retention is good and the staff that the visiting team spoke to said it was a good place to work".

The visiting team had free access to talk to any of the residents and found them to be complimentary about Westleigh. The overall theme they picked up from this was that staff are aware and respectful of the needs of residents in respect of privacy, dignity and courtesy.

The Service Manager Michelle Wray is delighted with the report and noted that this was a fair reflection of the hard work and dedication demonstrated by all the team.

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